I've made 10 or 12 purchases and have sold maybe 6-8 items. 90% of my dealings were straight up. Great people to deal with. I had 2 items that were replicas and disputed my purchases through 3sreplicahermes. Outcome on both my items were 100% refunded. I was also given a $20.00 credit for the inconvenience and another chance to try 3sreplicahermes. Also when you sell and choose 3sreplicahermes to ship. They send you a great pkg set up for your item. 5 out of 5 stars 😃